Question 1

Does the case use my phone's battery?

Accepted Answer

No. The Tsmart Case is completely battery-free. It uses NFC (Near Field Communication) to harvest a tiny amount of power from your phone only when you update the image. Once the image is set, it requires zero power to maintain.

Question 2

How do I change the design on the case?

Accepted Answer

Simply download the Tsmart App (iOS & Android) and choose from the free ready-made designs that come with the case. You can also access the in-app store to get new designs.

Question 3

Is the case protective?

Accepted Answer

Yes. We didn't sacrifice protection for style. The case features a shock-absorbing bumper, raised edges for screen and camera protection, and a durable, scratch-resistant e-paper display.

Question 4

Does it work with wireless charging?

Accepted Answer

Yes, the case is slim enough to support standard wireless charging. However, it is not MagSafe magnetic, though it will charge on a MagSafe pad lying flat.

Question 5

Is the display in color?

Accepted Answer

Yes, the screen is colored with vibrant colors, which is the most important part of the entire product to give a wonderful blend of designs to appear bright and elegant.

Question 6

Can I use my own photos?

Accepted Answer

No, the case does not allow uploading your own photos or designs. It comes with free ready-made designs, and you can get new designs from the in-app store.

Question 7

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Shipping costs and times vary by location and will be calculated at checkout.

Question 8

What is the warranty?

Accepted Answer

We offer a 1-year limited warranty covering any manufacturing defects in the case or the display technology.

Question 9

FAQ.